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What Customers Say About Us |
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Here is a selection of what our customers have said about us. Please click here to add your own.
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Laura Sonderman, Georgia, USA |
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Mike and Eliana were wonderful. I'm so glad we leased from them. My boyfriend wasn't sure how long he was going to stay, so Mike found us a perfect studio with a short-term lease. Best of all - he found it fast! We saw 4 or 5 properties in just a day or two, and the last one he showed us was the one I fell in love with. Mike continued to be helpful throughout our time there - anytime we needed help, had questions, or something needed fixing, he found a solution. Great experience!
15/1/2010
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Elizabath Franczyk, Milwaukee, USA |
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I have lived in Madrid for 4 years and had a unique situation. I needed a short term lease, but knowing the city well and having a limited budget made me a picky client. Mike and Eliana had 3 places for me to look at on the very same day I met them, but then I had to put my search on hold as my situation was up in the air. They were so tolerant of my indecision and ended up getting me the place I loved at a price I could afford. Every other flat that I've lived in Madrid I've found on my own, but having worked with Mike and Eliana, I would never bother to find a place myself again. They were a true pleasure to work with both on a personal and professional level and I would highly recommend them to anyone looking for a flat here. I look forward to working with them again in the future.
Thank you both so much.
21/11/2009
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Kellie Cromby-Telford, Liverpool, UK |
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I was lost when I first came to Madrid...didn't know where to start with looking for accomodation and all the houses I'd seen were awful! My friend gave me Mike's number and I honestly genuinely believe that if it wasn't for Mike and his agency, I would be home by now and would have terminated my year abroad! I wasn't settling at all in Madrid due to not being able to find anywhere to live-but thanks to Mike and Eliana, I am so settled now and love the flat I'm in! His company go beyond just finding flats, they find what will be right for you and give you so much help in the process. I am so grateful to them for finding me somewhere to live and have recommended them to everyone who will be coming to Madrid on their year abroad...his company is just what you need when you come to a foreign city all alone and don't know where to start! Thanks so much Mike & Eliana.xxxx
8/10/2009
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Christian Scheel, Hamburg, Germany |
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Neben der Tatsache, dass Mike und Eliana unglaublich freundlich und kompetent sind, ist es einfach großartig, dass sie für jeden Bedarf etwas im Angebot haben. Man kann sicher sein, dass man vernünftig unterkommt, wenn man die beiden konsultiert.
Hat mich sehr gefreut und ich kann ihre Dienste sehr empfehlen!
Besten Dank nochmal,
Christian
7/10/2009
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Frankie Wakefield, London, UK |
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Within 2 HOURS of meeting, I had found the flat I'd spent a week desperating looking for! Amazing service, highly efficient, and actually gave me a personal treatment rather than the generic 'foreigner looking somewhere to sleep' attitude that I'd been greeted with before! Trustworthy, reliable and caring! Thank you so much!
6/10/2009
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T Wilson, Sydney, Australia |
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I feel so fortunate to have discovered this service and recommend it without hesitation. Mike and Eliana are genuinely committed to helping you find the best possible accommodation that suits your budget and time frame and do so in a very professional and caring manner. It is by far the best and easiest way I have found to organise an apartment in Madrid.
5/10/2009
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Pierre Bardy, Monaco, Monaco |
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Je remercie beaucoup Michael pour son professionnalisme. Débarquer dans une capitale, sans repère n'est pas toujours évident. Michael à su nous conseiller en fonction de nos attentes et en 24h, nous trouvions notre appartement sur Madrid.
Encore merci.
27/9/2009
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Nicolas Bence, Moulin de Lesnevé, France |
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Moving to a new city where everything is quite different from what you are used to is something but finding a place to live can become a headache. This might have been the case if we hadn’t had Innova to help us since being 3 friends wanting to live together could have become problematic. But thanks to Mike we were able to find what we were looking for and in only a day. We were able to move in the following day of our visit. I would most definitely recommend Innova for anyone’s search for accommodation in the Spanish Capital. The overall service works smoothely and offers a feeling of being taking care of.
Big Thanks to all of you,
22/9/2009
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Arnaud Sneyers, Brussels, Belgium |
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Working with Innova really was a pleasure. Friendly, honest, efficient,... They really helped me to find an accomodation real fast. I came to Madrid without any information about landlords, but within 1(!) day I found this nice place in the centre of Moncloa, near the university, exactly what I was looking for. Mike was very helpful and knows exactly how to cope with students, looking for accomodation. He’s also always at your service when you have questions.
18/9/2009
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Simon Turner, Edinburgh, UK |
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I came to Madrid in July this year to meet with Mike and Eliana and find a flat for my university year abroad. They were extremely helpful and everything seemed very easy. They took me to see a variety of flats and studios in central Madrid during an afternoon and the following day I had reserved a studio near El Palacio Real (Opera). They are both really easy to get on with and will do all they can to help.
16/9/2009
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Daisy Batchen, London, UK |
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I was highly impressed with Mike and Eliana's quick and easy service at Innova, and they couldn't have been more helpful in finding me the perfect flat in Madrid. Their work goes beyond just finding accommodation for you, they also give fantastic advice about the surrounding area and living in the city. I am highly doubtful that there is a better agency available for people on a budget who also want good quality accommodation in Madrid.
I couldn't recommend them highly enough!
Thanks again Mike and Eliana!
12/9/2009
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Traavis Ashburner, Toronto , Canada |
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We looked for housing in Madrid for almost a month before we discovered Innova! Innova is a fantastic company! Mike and Eliana are great, wonderful people to work with, and so friendly and helpful. Within 4 days (and over a weekend) we had a great apartment exactly where we wanted to be in Madrid. Mike & Eliana put no pressure on you, work around the clock, and are there to help you with everything from the moment you call them, to the day you sign you lease, to the week after you move in to meet you for a drink! I cannot recommend them enough for any housing need in the city of Madrid. You simply won't find a better agency to work through, period.
1/9/2009
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Kristian Kulvik & Kristoffer Braatan, Oslo, Norway |
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Vi anbefaler Innova på det sterkeste. Mike fant en leilighet som passet våre behov etter tre dager hvor vi flyttet inn dagen etter. Han hjalp oss også med internett og fortalte om området vi skulle bo i, restauranter, utesteder osv. Innova gjorde hele prossesen meget enkelt for oss siden vi ikke kan spansk. Mike og Eliana har hele tiden vært behjelpelige med ting vi har lurt på og vært meget effektive med å skaffe oss en leilighet.
Tusen takk!
30/8/2009
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Holly & Sam , London, UK |
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We had something very specific in mind when we arrived in Madrid and Mike and Eliana managed to deliver on all fronts. They were a great help both in finding our ideal property and helping get us in there. We are looking forward to a great year thanks in no small part to them.
29/8/2009
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Rachael Kirkman, Middlesbrough, UK |
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Mike and Eliana were fantastic in getting me accomodation in Madrid. They went above and beyond to find me not only, exactly what I wanted in time for my move to Spain but also making sure I felt safe, happy and confident in my property and surrounding area. They did a brilliant job and I would recommend them to anyone.
26/8/2009
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Amanda Geilenfeldt, Albuquerque, USA |
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I would highly recommend Mike and Eliana from Innova. Any complications were solved promptly and they attended to my needs. Good on a business level and GREAT on a personal level. Fun people with good advice about sights to see and the best places in town to go out and have fun!
21/7/2009
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Eric Hatzenbuehler, Seattle, USA |
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Mike and Eliana have been wonderful to work with. They demonstrated prompt follow-through, flexibility, and a genuine interest in making sure I found a place that was right for me. Even after the contract was signed, they've continued to make themselves available for questions, resources, and a cold beverage on a hot afternoon. Can't think of a better duo to work with and would highly recommend them to friends and family.
7/6/2009
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Bob Roe, Los Angeles, USA |
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I came to Madrid combining a vacation with Spanish language classes. I didn't know a single person here and luckily found INNOVA & Mike via the internet. He and Eliana have been very helpful, trustworthy & honest in finding a great furnished apartment in the area of the city I wanted to be in. They are always very professional, and also will share their vast knowledge & advice about Madrid. When I come back to Madrid I will for sure be getting my rental thru INNOVA again.
I will highly recommend INNOVA to anyone coming to Madrid.
25/5/2009
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Odette Carey, Nassau, Bahamas |
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The troubles of moving to a new city (Madrid) became alot easier with the help of Mike and Eliana. They were able to find the right place for me at the right time, within a short deadline of 3 days also considering my picky preferences. Not only were they helpful as housing agents but very good advisors on the ins and outs of the city itself. It would be in your best interest to find Mike and Eliana ASAP, for all your housing needs!
25/4/2009
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Bunmi Adewoyin, Oyo, Nigeria |
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Mike and Eliana got me and my colleagues accommodation in 24hrs. This is great! They even went beyond agent relationship to help with the language barrier. I recommend their services to all.
24/4/2009
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Steve Farber, Toronto, Canada |
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Mike and Eliana were absolutely fabulous. They found me an affordable and comfortable apartment in the centre of Madrid in a single night! They really went above and beyond the normal activities of agents by accomodating my desires and special needs.
I can, with confidence, fully recommend their services to all.
16/3/2009
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Julie Jordan, Dublin, Ireland |
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Mike and Eliana are fantastic. They got us a lovely affordable apartment within a day in the best location. They are on hand no matter when you need them, to help with any number of things!
23/12/2008
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Jo and Nick , Leeds, UK |
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Mike and Eliana were brilliant. We met with them on the Monday and by the Friday we had the keys and moved in to a beautiful flat in the centre of Madrid, which was exactly what we were looking for. We couldn't have done it without them. They do a fantastic job and are always more than happy to help. Not only did they find us the perfect flat, but went above and beyond to make our first couple of weeks in Madrid as stress free as possible, from giving us tips on the best bars and restaurants to even helping us sort out a Spanish bank account and mobile phones. We'd definitely recommend them to anyone. Thanks again!
27/11/2008
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Greg Murphy, Dublin, Ireland |
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A big thanks to Mike and Eliana for all their efforts in helping me find a place in Madrid which turned out to be a tougher task than I had anticipated. With their help I finally got a place in the area I wanted, within my budget and which fitted my other specifications. I was particularly impressed with their availability during the process, especially on evenings and weekends when one or both would be on hand to offer advice or schedule another appointment.
A feature of their service which I found particularly useful was the e-mails they send for each apartment/appointment giving a photo of the property with a map and all the relevent details needed both to find it easily and get and make an assessment of it before the visit with price, size, etc.
I would have no hesitation in recommending their service to others particularly those arriving in Madrid for the first time.
Thanks again Eliana and Mike.
27/10/2008
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Noga Lustig, Tel Aviv, Israel |
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הגעתי למייקל דרך המלצה של חבר ללימודים ולאחר חיפוש מתיש לבדי ותוך שלושה ימים הוא מצא לי את דירת חלומותי
השירות שלו הוא יעיל ואמין בצורה יוצאת דופן הוא קשוב ללקוח ומלווה אותו במהלך החיפוש, המו"מ וכן גם בתקופת השכירות במיוחד כאשר בעל הדירה אינו דובר אנגלית.....
יש לי רק דברים טובים להגיד עליו וזה מאד נדיר בהתחשב בעובדה שאני פולנייה מתל אביב......
15/10/2008
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Deena Salami, Riffa, Bahrain |
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شكرا جزيلا لمايك و إليانا على خدماتهم المميزة و التي ساعدتني كثيرا في العثور على شقة ممتازة في مدريد. أقدر كثيرا لطف تعاملهم و أنصح الباحثين عن سكن في هذه العاصمة بالرجوع إليهم لإيجاد المكان المناسب في فترة قصيرة و بسعر معقول .
11/10/2008
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Matt Siegel, Los Angeles, USA |
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Mike and Eliana saved my life! I am from California, and speak little Spanish, and was lost in trying to find a place to live in Madrid. However, within a short period of time I was housed in the best apartment in Madrid. Not only were Mike and Eliana professional in helping me find a place, but they were also incredibly friendly and understanding. I looked forward to going to the office not only to receive apartment lists to go visit, but also to just chat/get advice with Mike and Eliana about life, Spain, etc. It is as if they are your friends who are trying to help you find a place to live. It was a pleasure doing business with them, and I highly recommend and am thankful for their superb service.
10/10/2008
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Florian Chaumont, Paris, France |
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Je tiens à remercier Eliana Et Mike pour leur efficacité.
Eliana, par sa disponibilité a su me trouver un logement en une semaine correspondant à toutes mes attentes et résoudre les difficultés administratives lors de mon installation.
Je conseille à tous les étudiants qui sont à la recherche d’un logement de les contacter.
Encore merci
Florian
9/10/2008
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Jessica Montmorency, Napa, CA, USA |
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Mike was so extremely helpful and I feel so lucky to have found him. He helped me and a friend find a place within about 5 hours if you can believe it! We got to Madrid, discovered his business, had our appointment and we were in perfect condition the next day. I highly recommend his service, seeing as he is very lively, motivated, and respectful of your time and needs.
1/10/2008
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Marc & Lynne Howland, Belfast, Northern Ireland |
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We had basically given up trying for a decent Piso in Madrid. Job sorted, documents sorted etc BUT nowhere to live ... and ready to book our flights back to the UK. Enter Mike & Eliana; they saved the day and found us an excellent place right down to our last specifications. I wholly recommend them to anyone who has difficulty in finding somewhere decent in this city ... not only because of their expertise and help but also their friendly manner in which they conduct their business. Thanks Guys you saved the day.
22/9/2008
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Terran Lane, Albuquerque, NM, USA |
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Mike is our savior. Not speaking Spanish ourselves, we were completely lost trying to find an apartment in Madrid. After we waded through a good half-dozen obvious scams from Craigslist, it was a huge relief to find Mike. He found us exactly the right apartment (even accommodating our two cats!) at the right price. Once we were here, he worked tirelessly to iron out the inevitable pile of glitches that arise when moving. He has definitely gone above and beyond the call of duty in helping us get situated here in Madrid.
21/9/2008
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Jonathon Curtis, Plymouth, United Kingdom |
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Great service! I had no idea about where to live in Madrid, but by the end of the day not only did they help me decide where I wanted to live, but I also moved into an apartment that evening. Mike is a really friendly and helpful guy.
14/9/2008
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Gabriele Ragni, Firenze, Italia |
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Il servizio e´ ottimo con un'assistenza precisa e gentile. Abbiamo trovato una casa nel centro di Madrid rapidamente e con pochissime spese. Grazie Eliana & Mike. Besos ;))))))))))))))
24/07/2008
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Gabriel McIntyre, Amsterdam, Netherlands |
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It was a pleasure to work with Innova. I found a nice Studio Apartment for a reasonable price in downtown Madrid. They were very professional and gracious.
22/07/2008
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Ivye Pereira, Sao Paulo, Brasil |
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Gostaria de agradecer o trabalho primoroso de Mike e Eliana, eles nos ajudaram grandemente neste árduo processo de encontrar uma apartamento que encaixasse em nossas expectativas. Sempre prontos a ajudar e com um profissionalismo ímpar foram fundamentais em nossa busca. Adoramos nosso apartamento em Madri, é perfeito e estamos bastante satisfeitos. Com certeza indicaremos seus serviços para nossos amigos que vierem para cá. Um grande abraço e até uma próxima vez.
10/07/2008
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James Montague, Bangor, UK |
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Words cannot fully express how grateful I am to Mike and Eliana for making my stay in Madrid a pleasant, hassle free experience. Having already been through the flat rental process in England, I was well aware of how complicated it can be to find a decent place to live and was dreading the prospect of looking for places in a foreign country. Thankfully, I managed to find an extremely professional, friendly service that was always on hand to provide me with advice or help me out if any difficulties arose. The flat that Mike managed to negociate for me in Salamanca was perfect and my year in Madrid is something I shall never forget. I now count Mike and Eliana as two of my good friends and will always treasure the memories of our evenings in the Iberian sunshine, sinking a few Vino Tintos together.
06/06/2008
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Nick O'Neill, , UK |
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Excellent service! Me and my friends found a flat straight away, within 48 hours in fact and then moved in the day after. The service was very helpful and efficient and I would recommend them to anyone.
30/05/2008
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Amy Bates, Warrington, England |
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Fantastic service, found my apartment within a few days. Very friendly, go out of their way to help you and easy to talk to. And I LOVE my new apartamento! Thanks guys, job well done!
19/05/2008
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Tom Chisnall, Reading, UK |
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I went to Innova after having already moved out of my previous flat and was sleeping on the floor of my friends´ place at the time. I had been finding it really hard to find somewhere for only 3 months and had just about given up hope, resigning myself to spending that time on friends´floors and in hostals until I came across Innova. My cirsumtances were very difficult for them to work with, only being able to view places after 8pm due to working every day but even given this we found a flat that I took after just 4 days of looking. They were very patient with me (I missed one appointment because of traffic coming home from work!) and also had to deal with a panic-filled e-mail at one stage!! When I went to the office for the first time, full of panic and anxiety about not being able to find anywhere, they made me feel very much at ease and made the whole situation a lot easier to deal with. There is no way that I would have found somewhere as good as quickly had I tried to do it myself, and I would strongly reccommend Innova to anyone coming to Spain and looking for somewhere to live.
21/04/2008
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Charlotte Kavanagh, London, UK |
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I would just like to say a huge thanks to Innova for finding me a lovely place within 48 hours!! I'm finally settled and happy in Madrid. Fantastic service.
18/04/2008
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Skuli Th. Ólafsson, Reyjavik, Iceland |
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Ég átti í vandræðum með að finna mér húsnæði hérna í Madrid þó að margir sem ég var búinn að kynnast hérna sögðu mér að það væri ekkert mál. Vandamálið var ekki það að það voru ekki laus herbergi til að fara að skoða heldur að finna eitthvað sem var manni sæmandi því í miðbænum er alls ekki allt "nýlegt". Eftir að hafa eytt dágóðum tíma í íbúð sem ég fann í flýti og af prófannatíma í skólanum, leitandi að íbúð ákvað ég að það væri ekki þess virði svo ég nýtti mér þjónustu Innova. Ég get sagt það að það sparar manni hellings tíma og vesen að hafa fólk sigtar út það sem þú ert að leita að, hringir og bókar fyrir þig heimsókn. Ég mæli með Innova, sparar þér pening, erfiðleika og líklegara að þú finnir eitthvað sem þér líkar vel við.
12/4/2008
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Skúli Th. Ólafsson, Reykjavik, Iceland |
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I had a problem with finding me a place to stay here in Madrid even though many of the people that I had gotten to know here said that it was really easy. The problem wasn’t that there weren't any rooms to go visit but to find one that was decent enough to live in because not nearly everything is “new” in the center. After I had spent a good deal of time in a flat that I found in a hurry and of the time that I was having my exams looking for a flat i decided that it wasn’t worth it so I used the service of Innova. I can say that it saves you a lot of time and trouble to have people look for what you want and call and book you an apointment to go see it. I recommend Innova, saves you money, trouble and it's more likely that you find a place that you are happy with
31/03/2008
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Francy Diomar Rodríguez, Bogotá , Colombia |
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Encontrar piso en Madrid es muy díficil. Mike y Eliana nos ayudaron a encontrar rapidamente uno acorde a nuestro presupuesto y necesidades de ubicación, pudimos alquilar con el primer grupo de citas que nos ayudaron a establecer. Es un servicio amable y eficiente.
26/03/2008
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Daniel Flaherty, Dublin, Ireland |
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My friend and I were having great trouble finding a short term Let. Went to see Innova at 1pm on a Sunday and by 6pm that day we had signed a lease and were sitting in our apartment. Would have been completely stook without them!
24/03/2008
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Narendran Vasudevan, Kuala Lumpur, Malaysia |
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Madrid rental market is very different and difficult. I had such a hard time finding a nice place in the centre for 6 months. I was about to give up but thanks to Mike and Eliana...I finally got my place :-)
22/03/2008
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Esther Montfort, Paris, France |
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Un grand merci à Eliana qui a su trouver pour moi un appatement dans le délai trés court que j'avais et avec une efficacité impressionnante! Merci encore!!
22/03/2008
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Cédric Milcendeau, Challans, France |
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Je suis arrivé à Madrid et j'ai commencé à chercher un logement par moi-même. J'avais la contrainte de trouver un logement pour 8 mois, et non un an comme il se fait habituellement dans cette ville. C'est un vraiment problème à Madrid, car il y a plus de demande que d’offre ; les propriétaires n’hésitent donc pas à choisir les candidats sur ce critère de durée. Après une semaine, toujours sans contrat de location, j'ai contacté Eliana et Mike. Il s'agit d'une aide précieuse, car ils connaissent le marché, ont de nombreux contacts avec des propriétaires et aident à négocier les termes du contrat. A raison d'environ 3 visites par jour, j'ai trouvé un très bel appartement en 4 jours. Méfiant au départ, je ne regrette pas ce service, au prix proposé. Merci !
29/02/2008
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Adam Hirst, London, UK |
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Having had housing problems in the past in the UK it was fantastic to finally find a property group that offers such integrity and efficency of service. Everyone we dealt with was extremely pleasant.
18/02/2008
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Ahu Yazici, Izmir, Turkey |
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Buyuk hayallerle geldiğim Madrid maceram, kalacak yer konusunda yasadığım zorluklarla kabusa donusmek uzereyken sans eseri Mıke'ı buldum. Bana bir gunde Madrid'in en muhtesem yerinde Gran Via'da,tam bana uygun bir ev buldu.Sadece ev bulmakla kalmadı, ayrıca her yasadıgım sıkıntımda yardım etmeye devam etti. Hersey icin sonsuz tesekkurler...
11/2/2008
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Guillaume Dhervillez, Paris, France |
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je tien a remercier Eliana et Mike pour tout ce qu'il ont fait pour moi en effet je suis etudiant et je devai effectuer un semestre d'etude a Madrid le probleme c'est que a Madrid il est iñpossible de trouver un logement pour 6 mois grace a innova en une semaine Mike et Eliana mont proposer plusieurs logement et jai pu faire mon choix je les remercie d'autre part d'avoir ete la pour m'aider dans toutes les difficutes que jai rencontre j'invite tout les etudiant en semestre d'etude a les contacter cela vous evitera beaucoup de galere merci pour tout guillaume
06/02/2008
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Zachary Christian, Alabama, USA |
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After searching for over a month by myself, I was getting desperate for an apartment. Thankfully, I came across INNOVA's website, and within a few days I was signing the rental papers. This company is great for anyone who either can't speak Spanish, isn't familiar with Madrid, or doesn't have time to look themselves. Not only do their services make the transition to Madrid much easier, but they offer them at a very reasonable price - cheaper than going through the rental agents. I have already recommended them to co-workers, and plan to continue to do so.
01/02/2008
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Margaret Solazzo, New York, USA |
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When we arrived in Madrid [5/07] we had small funds and big dreams. We wanted to see the entire city and have dinner parties in our home,as Marcus is a chef and we have friends in Madrid. We found Mike's tel. no. in a local newspaper and by the next day we were in an apt. on the Gran Via with a large dinner table. After a few weeks Mike and Eliena were among our dinnere guests. This is our second time around [12/07] and we plan to return in the spring after contacting Mike and Eliena first. Mike and Eliena thanks for helping to make our dreams come true!
06/12/2007
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Adam Cain, Chicago, USA |
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I was down to my last euro and Mike & Eliana still found me a place in my budget. Well, I wasn't technically broke but by European standards, perhaps. The things is, with Innova, I had plenty of options. And by plenty I mean everything under the sun. Whatever the budget is, there are places to be found and the team that finds them (and follows through on every verbal commitment: at least 3 leads in 24 hours, the not-being-screwed-over bit, we'll find you something in two days, etc.) is Innova. Muchos gracias!
22/11/2007
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Keith Williamson, Dubai, UAE |
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Excellent service! Worth every Euro.
18/10/2007
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David Castello, Paris, France |
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A début, difficile de faire confiance à des inconnus. Surtout dans un pays étranger, en leur payant le pourcentage de frais de recherche d'appart demandé. Mais Mike et Eliana vous avez su me convaincre et c'est sans regret... Aujourd'hui, 3 mois après, je vous dis un grand merci à tous les deux pour m'avoir trouvé un appart avec mes exigences de temps et de localisation. Ce n'était pas évident, j'avais auparavant recherché mais en vain. La plupart étaient loués à l'année ou indisponibles. De plus, vous êtes devenu pour moi des amis et à présent que je rentre à Paris, toutes les sorties que vous organisiez avec les autres locataires et les super parties de squash vont énormément me manquer. J'espère vous revoir et si quelqu'un lit ce message, faite leur confiance!! se sont deux personnes formidables, honnêtes et très sympa. Bisous amicale David, mannequin
03/06/2007
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Amy Widdowson, Leeds, UK |
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I was just about to give up on Madrid when I met Mike and the team. I really felt like I had someone on my side, and I had a flat sorted out in days. In a difficult time it was great to have someone who firstly spoke English, but also who I could trust and would go out of their way to help me. Thanks guys.
09/03/2007
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] [TRANSLATION: ELIANA CALDERON]